Privacy Policy

Site Operator
Operated from: Florida, United States
Effective Date: December 15, 2025

This Privacy Policy ("Policy") describes the practices of the operator of this website and related online services (the "site operator," "we," "us," or "our") regarding the collection, use, and disclosure of information from users of our website and related services. For purposes of anonymity, the legal name of the site operator is not used in this Policy, and the term "site operator" is used instead. The site operator is based in and operates from the State of Florida, United States, but this Policy also provides specific disclosures for individual consumers residing in California who use or visit our Services, as described below.

Purpose and Scope

The purpose of this Policy is to provide consumers with a comprehensive description of our online and offline information practices and to inform you of the rights you have regarding your personal information. To the extent applicable, this Policy is intended to satisfy the privacy notice and disclosure obligations of certain California laws for individual consumers residing in California, including the California Online Privacy Protection Act, California Business and Professions Code sections 22575 through 22577, and the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, California Civil Code section 1798.100 et seq.

This Policy applies to all information collected through our website, located at owlsheadfalls.com, our mobile applications, and any other online services we provide (collectively, the "Services"), regardless of where you are located, with additional rights and disclosures for California residents as described in this Policy. This Policy outlines the types of data we collect, how we use and protect that data, and the circumstances under which we may share it with third parties. The Effective Date of this Policy is identified at the top of this page, and we will post any material changes to this Policy in a conspicuous manner on the homepage or first significant page of our website, or otherwise make the updated Policy reasonably accessible through our Services, consistent with applicable California law. This Policy is made available on or through our homepage or first significant page and through other reasonably accessible locations within the Services so that it is conspicuously posted for users who visit or use the Services. Nothing in this Policy is intended to create rights or obligations that exceed those required by applicable law, and this Policy is not a contract with any user.

Definitions

For the purposes of this Policy, the following definitions apply:

Consumer: An individual, including an individual residing in California, who seeks or acquires, by purchase or lease, any goods, services, money, or credit for personal, family, or household purposes.
Homepage: The introductory page of an internet website and any internet web page where Personal Information is collected. In the case of an online service like a mobile application, it includes the application's platform or download page and other locations that allow consumers to review required notices, as well as any other reasonably accessible means of making this Policy available to consumers of the online service.
Operator: The person or entity that owns or controls a website or online service that collects and maintains personally identifiable information from a consumer residing in California who uses or visits the website or online service for commercial purposes. For purposes of this Policy, the operator of the Services is an unnamed site operator organized and operating from Florida, United States (the "site operator"), and the site operator is the Operator of the Services.
Personal Information: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. For purposes of this Policy, Personal Information is intended to be at least as broad as (i) "personally identifiable information" as defined in California Business and Professions Code section 22577(a) and (ii) "personal information" as that term is used in the California Consumer Privacy Act and its implementing regulations, in each case to the extent applicable. Personal Information includes, but is not limited to, identifiers such as a real name, postal address, Internet Protocol (IP) address, email address, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from such information to create a profile about a consumer.
Policy: This Privacy Policy document.
Services: Our website, mobile applications, and other online services to which this Policy is posted.
Third Party: A person or entity other than the site operator with which the consumer intends to interact. Third Parties may receive Personal Information from the site operator for business or other disclosed purposes. Examples may include advertising networks, internet service providers, data analytics providers, hosting providers, and social networks.
You/Your: The individual user of our Services.

What Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our Services. The purposes for which we collect Personal Information are specified at or before the time of collection, consistent with applicable privacy laws. The categories of Personal Information we collect (as that term is used under certain U.S. state privacy laws, including California law) include:

Information You Provide Directly

When you use our Services, you may provide us with certain categories of Personal Information directly, including:

Identifiers, such as your first and last name, email address, postal address, and telephone number.
Commercial Information, including records of products or services you have purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Financial Information, such as credit card or debit card numbers, when you complete a transaction.
Communications, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us.

Information Collected Automatically

We and our third-party service providers may automatically collect certain categories of Personal Information from your device and about your use of the Services when you access and use them. This information may include:

Internet and Other Electronic Network Activity Information, such as your browsing history, search history, and information regarding your interaction with our website, applications, or advertisements.
Geolocation Data, which may include your device's physical location.
Device Information, including your Internet Protocol (IP) address, device type, operating system, and browser information.
Inferences, which may be drawn from any of the information we collect to create a profile about you reflecting your preferences, characteristics, and behavior.

Sources of Personal Information

For purposes of applicable privacy laws, including California law, the categories of sources from which we collect Personal Information include:

Directly from you, such as when you fill out forms on the Services, create an account, make a purchase, or communicate with us.
Automatically from your devices and browser, such as through cookies, log files, web beacons, and similar technologies when you access or use the Services.
From service providers and other Third Parties, where permitted by law and applicable to our business practices, such as analytics providers, hosting providers, or other partners that help us operate, maintain, or improve the Services, and that are subject to contractual restrictions on their use of Personal Information, as described in this Policy.

We use the Personal Information we collect from these sources for the business and commercial purposes described in the "How We Use Your Information" section of this Policy.

How We Use Your Information

We use the information we collect for various business and commercial purposes, as described below. We limit our collection, use, retention, and sharing of your Personal Information to what is reasonably necessary and proportionate to achieve the purposes specified at or before the time of collection and other disclosed purposes that are compatible with the context in which the information was collected, unless we obtain your consent or as otherwise permitted by applicable law.

We do not use your Personal Information for materially different, unrelated, or incompatible purposes without providing you with notice and, where required by applicable law, obtaining your consent.

We may use your Personal Information for the following purposes:

To Provide and Maintain Our Services: We use your information to deliver our Services, process transactions, respond to your inquiries, provide customer support, and otherwise perform our contracts with you.
To Improve and Personalize Our Services: We analyze user behavior to maintain, develop, support, and improve our Services. This may include personalizing your experience by presenting content and offers tailored to your interests.
For Security and Fraud Prevention: We use information to protect the security and integrity of our Services, our systems and data, our business, and our users. This includes detecting, investigating, and preventing fraudulent, unauthorized, or illegal activities.
For Analytics, Research, and Service Improvement: We may use information to analyze performance, debug and fix errors that impair existing intended functionality, monitor usage trends, develop new features, and improve the quality, safety, and security of our Services in a manner compatible with the context in which the information was collected.
For Marketing and Communications: We may send you marketing or promotional communications about our products, services, and promotions that may be of interest to you, in accordance with your communication preferences and applicable law.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas, court orders, or government requests. This also includes enforcing our terms and agreements, protecting our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and defending against legal claims.

Sharing and Disclosure

We may disclose your Personal Information to the following categories of Third Parties, and for the purposes described below, to the extent such disclosure is reasonably necessary and proportionate to achieve the purposes described in this Policy or is otherwise permitted by applicable law.

Service Providers and Contractors (Category of Third Party): We may share your information with third-party service providers and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. We enter into written contracts with these parties that, among other things, prohibit them from selling or sharing your Personal Information and from retaining, using, or disclosing it for any purpose other than performing the specific business purposes specified in the contract or as otherwise permitted by applicable law. Our service providers and contractors may engage subcontractors, who will be bound by similar contractual obligations.
Affiliates and Related Entities (Category of Third Party): Where applicable, we may share your Personal Information with our affiliates, subsidiaries, and other related entities, in which case we will require them to honor this Policy and to use your Personal Information only as allowed by applicable law and for the purposes described in this Policy or a substantially similar privacy policy.
Business Transferees (Category of Third Party): In the event of a merger, acquisition, financing, reorganization, bankruptcy, receivership, or sale of all or a portion of our assets, your Personal Information may be disclosed or transferred to a third party as part of such a transaction. Any successor or assign will be required to use your Personal Information only in a manner that is consistent with this Policy or with a privacy policy that affords materially similar protections to your Personal Information, to the extent required by applicable law.
Governmental and Legal Recipients (Category of Third Party): We may disclose your information if we have a good faith belief that such disclosure is reasonably necessary to comply with a legal process or government inquiry, such as a search warrant, subpoena, statute, or court order. We may also disclose information as we deem reasonably necessary to protect and defend our rights, reputation, and property, or that of our users, affiliates, or the public.
Other Third Parties With Your Consent: We may share or disclose your information with other Third Parties when you ask us to do so, when you direct us to do so, or when you otherwise give your consent to such sharing or disclosure.

Sales and Sharing of Personal Information (California): For purposes of California law, we do not sell or share Personal Information, and we have not sold or shared Personal Information in the preceding 12 months, as the terms "sell" and "share" are defined under the California Consumer Privacy Act, as amended. If this changes in the future, we will update this Policy and provide any required notices and rights, including the right of California residents to opt-out of such sales or sharing, as described in the "User Rights and Choices" section.

Data Retention and Security

We implement and maintain reasonable security procedures and practices appropriate to the nature and sensitivity of the information we collect, including operational, administrative, technical, and physical safeguards, to protect Personal Information from unauthorized access, destruction, use, modification, or disclosure. We collect only Personal Information that is relevant to the purposes for which it is to be used and periodically review our security measures in light of applicable legal requirements and industry practices.

We will retain your Personal Information for as long as reasonably necessary and proportionate to achieve the purposes described in this Policy or as otherwise disclosed to you at the time of collection, taking into account the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal, accounting, or reporting requirements. Retention periods may differ for different categories of Personal Information. When the information is no longer reasonably necessary for its specified purpose or required by law, we will take reasonable steps to delete, de-identify, or otherwise dispose of it in a secure manner. This includes responding to a verifiable request to delete a user’s Personal Information, subject to the legal exceptions described in applicable law and in the "User Rights and Choices" section of this Policy.

While we take measures to protect your Personal Information, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or of information transmitted over the Internet.

User Rights and Choices

Under applicable law, and only to the extent such laws apply to the site operator and the Services (including, where applicable, the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, together the "CCPA"), certain rights may be available to individual residents of California with respect to their Personal Information. Depending on where you live, you may have similar or different rights under your local laws, and the description below does not create any rights beyond those provided by applicable law.

These rights are subject to important limitations and exceptions under applicable law and, where available, may include the following:

The Right to Know: You have the right to request that we disclose the Personal Information we have collected about you, including (where applicable) the categories of Personal Information collected, the specific pieces of Personal Information we have collected about you, the categories of sources from which it is collected, the business or commercial purpose for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
The Right to Delete: You have the right to request the deletion of Personal Information that we have collected from you, subject to certain exceptions permitted by law (for example, where we need the information to complete a transaction you requested, to detect security incidents or fraud, to comply with a legal obligation, or for other limited purposes allowed by statute).
The Right to Correct: You have the right to request the correction of inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purposes of the processing.
The Right to Opt-Out of Sale or Sharing: To the extent we ever sell or share your Personal Information (as those terms are defined under California law), you have the right to direct us at any time not to sell or share your Personal Information. We do not currently sell or share Personal Information for purposes of California law.
The Right to Limit Use and Disclosure of Sensitive Personal Information: If we use or disclose your sensitive Personal Information for purposes other than those permitted by applicable California regulations, you have the right to direct us to limit such use and disclosure, subject to the limits and exceptions provided by law.
The Right to Non-Discrimination: You have the right not to receive discriminatory treatment from us for exercising any of your privacy rights under applicable law.

To exercise any available privacy rights (for example, if you are a California resident), please submit a verifiable consumer request to us by contacting us at villagemgr@owlsheadfalls.com or by using any other method we may make available from time to time. We will take reasonable steps to verify your identity (and, where applicable, the authority of your authorized agent) before processing your request and will not require you to create an account solely to submit a request. We will respond to verifiable requests within the timeframes required by applicable law (generally within 45 days, subject to any permitted extensions), and, where we deny or partially deny a request, we may explain the reasons and identify any applicable exception.

Do Not Track and Browsing Information

California law requires us to disclose how we respond to "Do Not Track" (DNT) signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual's online activities over time and across third-party websites or online services. Currently, there is no universally accepted standard for how to respond to DNT signals. Therefore, our Services do not currently respond to DNT browser signals. We will continue to monitor the development of DNT standards and may adopt a standard once one is created. When you use our Services, certain Third Parties (such as analytics or advertising providers) may collect personally identifiable information about your online activities over time and across different websites or online services, as described in this Policy.

You may, however, be able to exercise choice regarding the collection of information by managing your browser or device settings. In addition, where required by California law, we will treat a valid opt-out preference signal as a request to opt out of certain processing (such as any sale or sharing of Personal Information, if applicable) for that browser or device, in accordance with applicable law. For more information on how you can use an opt-out preference signal, please refer to your browser's settings or help documentation.

Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and other similar tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits, and some cookies or similar technologies may be placed or accessed by Third Parties such as analytics or advertising partners.

We use these technologies for purposes such as:

Functionality: To remember your settings and preferences.
Performance and Analytics: To collect information about how you interact with our Services and to help us improve them.
Advertising: To deliver advertisements that may be relevant to you and your interests.

Some of these cookies and similar technologies are provided by Third Parties, and information collected through them may be disclosed to those Third Parties as described in this Policy, including in the "Sharing and Disclosure" and "Do Not Track and Browsing Information" sections. You may also be able to exercise certain rights regarding information collected through cookies and similar technologies (such as rights to know, delete, or opt out of certain uses of Personal Information) as described in the "User Rights and Choices" section above, to the extent those rights are available to you under applicable law.

You can typically manage cookies through your browser's settings. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. For more information on your choices regarding the use of your information for interest-based advertising and other tracking, please see the "Do Not Track and Browsing Information" and "User Rights and Choices" sections above.

Children’s Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect Personal Information from children. Under California law, operators of online services with actual knowledge that a minor is using their service must permit the minor to remove, or request and obtain removal of, content they have posted. We do not knowingly sell or share the Personal Information of consumers under 16 years of age.

If we become aware that we have collected Personal Information from a child in violation of applicable law, we will take steps to delete that information, subject to any legal requirements to retain it. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us using the contact information provided below.

Cross-Border Transfers

Your Personal Information may be transferred to, stored, and processed in a country other than your own, including the United States, where the site operator is located and where our servers and central databases may be operated. The data protection and other laws of these countries might not be as comprehensive as those in your country.

By using our Services, you consent to the transfer of your information to countries outside of your country of residence, including the United States, and to the processing of your information in accordance with U.S. law and, for California residents, applicable California privacy laws. We will take steps we consider reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and that appropriate safeguards are in place to protect your Personal Information.

How to Contact Us and Updates to Policy

This Policy was last updated on the date indicated at the top of this document. We may update this Policy from time to time. If we make material changes, we will notify you by posting the updated Policy, with a new "Effective Date," in a conspicuous location on our website, such as the homepage or the first significant page after entering the site, and, where required by law, by any additional means of notice. We encourage you to review this Policy periodically to stay informed about our information practices. For any questions about this Policy or our privacy practices, or to exercise your rights, you may contact our privacy contact at [Privacy Contact Email] or at the mailing address or phone number listed above.

This Policy is intended to describe how the site operator generally handles Personal Information and to provide information about rights that may be available under applicable law. It does not create any contractual rights or any rights of action on the part of any individual beyond those expressly provided by applicable law, and nothing in this Policy is intended to limit any defenses or limitations of liability available to the site operator under such law.